Sign in to your QuickBooks Online company.We'll let you know via email or by tagging you here as soon as the issue is resolved. I'd suggest giving us a call so and provide the investigation number INV-50417, so we can add you to the list of affected users. We have escalated this unexpected behavior to our Product Development team.įor now, we're unable to provide you an estimated turnaround time when the investigation will be closed. I understand that this shouldn't be complicated, we have an open investigation about the error message that you've shared when accessing paystub. If you have any other QuickBooks questions, please let me know by adding a comment below. ![]() Moreover, here's an article you can read more about payroll: Find QuickBooks help articles for QBO Payroll. On the other hand, you can also visit our blog to stay current with QuickBooks' latest news and feature updates, you can visit our blog.
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